frequently asked questions
What is a Registered Nutritionist?
The title "Registered Nutritionist" is protected - it can only be used by practitioners who meet the standards set by the Nutrition Society of New Zealand. Registered Nutritionists hold relevant academic qualifications and professional experience, follow the Royal Society of New Zealand's Code of Professional Standards and Ethics, and complete ongoing training to maintain their registration.
Is my consultation cost covered by health insurance?
When you work with a Registered Nutritionist, your health insurance may cover some or all of the consultation cost. Check your policy to confirm your eligibility. Consultations must be attended and paid for on the day, after which you can submit your receipt to your insurer for reimbursement.
Southern Cross plans that currently reimburse sessions with a Registered Nutritionist include:
Wellbeing One (with Body Care module added) — up to $250 per claims year
Wellbeing Two (with Body Care module added) — up to $250 per claims year
UltraCare — up to $440 per claims year
How do I book a plan?
Book an initial consultation here - this counts toward your plan. I'll discuss the right plan options for your goals and level of support during your appointment.
What do I have to do in the lead up to my initial consultation?
To help you get the most out of your appointment, please complete the health, diet & lifestyle questionnaire as soon as you book, or at least a few days before your scheduled appointment. It is helpful to also complete a 3-day food diary so I can understand your regular eating patterns. If you have recent blood test results or other relevant health information from your doctor, feel free to bring those along too.
How long is a consultation?
An initial consultation runs for 60 minutes (individual) or 90 minutes (couples). Follow-up appointments are typically 30 or 15 minutes for individuals, and 45 or 20 minutes for couples. We can discuss the right length for your follow-ups before you book them.
Can I book a consultation for something not listed under your services?
Yes! I’m not limited to the services listed on the website and can help with a wide range of health concerns. Get in touch and we can discuss how I can help.
Do you offer online consultations?
Yes, appointments are available both in-person at my Grey Lynn office and online, so you can choose whichever suits you best.
Is there a time limit on using my package of consultations?
Follow-up packages don't expire, so there's no pressure if life gets in the way - you're also welcome to switch to online consultations if that's easier. The 8-week weight loss plan is the exception: it needs to be completed within 8 weeks.
Do you have a cancellation policy?
Yes. If you need to reschedule, please call or email me with at least 24 hours' notice so I can offer that time to someone else. Cancellations with less than 24 hours' notice incur a fee of 50% of the consultation cost.
Do you sell nutritional supplements?
I stock PROCHAINE and Nothing Naughty, and have full access to the Metagenics and Pure Encapsulations ranges, along with a number of other Practitioner Only brands. These typically use higher-quality ingredients, more research-backed formulations, and stricter manufacturing standards than over-the-counter products - though purchasing Practitioner Only brands requires a consultation with a qualified practitioner. Contact us to find out more.
What are your office hours?
Appointment times are available between Thursday - Saturday (not including statutory holidays and subject to availability).
Thursdays: 10am - 7pm
Fridays: 10am - 4pm
Saturdays: 9am - 2pm
Where are you located?
97 Williamson Ave (Studio 5), Grey Lynn in Auckland.
Is there parking available?
On-street parking is available on Elgin Rd and Williamson Ave. The address is also easily accessible by public transport.